Frequently Asked Questions
All your questions about bidjl answered here
From opening an account to withdrawing money — simple and detailed answers to the most frequently asked questions by bidjl players, all on one page.
How does BPL betting work?
Is my information safe?
How long do withdrawals take?
What does RTP mean?
What do I do if I forget my password?
Welcome to bidjl. On this page we have organised the most frequently asked questions from our players into five sections — cricket and BPL betting, security and privacy, account management, withdrawals, and slots and jackpots. If you do not find an answer, contact our 24/7 live chat or reach us at [email protected].
Withdrawal: 30 minutes — 3 hours
Minimum deposit: ৳200
Welcome bonus: up to 100% ৳15,000
Support: 24/7 live chat
Frequently Asked Questions
BPL & International Matches
After logging in to bidjl, go to the Sportsbook section and select BPL from the cricket category. You will see a list of ongoing and upcoming matches. Choose your preferred market, enter your stake amount, and confirm. Keep in mind that you need enough balance in your account before placing a bet.
Yes, bidjl supports accumulator or "parlay" bets. You add two or more events to a single bet slip. The odds of each individual selection are multiplied together to form the total odds, so the potential payout is higher. However, if any one selection is wrong, the entire bet loses — so the risk is higher.
The most commonly used markets in cricket betting at bidjl are — match winner (which team will win), toss winner, over/under (total runs), top run scorer, and method of first wicket. In T20 or one-day formats, innings score markets are also very popular. Detailed rules for each market can be seen next to the bet slip.
If a match is declared "No Result" or abandoned due to rain or any other reason, all bets are generally considered void and the full stake is returned to your account. However, rules for specific markets may differ — if a pre-determined number of overs are completed before the match starts, the result may stand. Check bidjl's terms and conditions for the latest rules.
Yes, alongside BPL, bidjl also offers betting on the ICC T20 World Cup, IPL, and other international series. In tournament markets you can pick the overall tournament winner or place in-play bets on specific matches. The market list is updated according to the tournament schedule.
Security & Privacy
To stay secure, use a password of at least 12 characters containing uppercase and lowercase letters, numbers, and special characters (such as @, #, %). Do not use your date of birth, phone number, or simple words like "password123". Keep a unique password for bidjl — do not use a password from any other site here. Using a password manager is a safe practice.
Yes, bidjl secures all user data with SSL (Secure Sockets Layer) encryption. This means all data exchanged between your browser and our servers is encrypted and cannot be read by third parties. We will never ask for your full password or mobile banking PIN via email or chat.
Always check the address bar — the real site URL is bidjl.lat only. Fraudsters create similar-looking addresses like bidjl1.com, biiddjl.lat, or bidjl-bd.net. Look for the padlock (🔒) icon and "https" in your browser. Instead of clicking unknown links found on social media, type bidjl.lat directly into your browser. If in doubt, ask our support team.
Never. No bidjl employee or representative will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN over the phone, by email, or in chat. If anyone asks for these, know for certain that they are a fraudster. Ignore that call or message immediately and report it to our support team.
Account & Login
To register at bidjl you need an active mobile number, a password, and some personal details (name, date of birth). You must be at least 21 years old to register. The entire process is completed in minutes and can be done entirely in Bengali.
Click the "Forgot password?" option on the login page. Enter your registered mobile number or email and a verification code will be sent. After confirming your identity with the code, you can set a new password. If the process does not work, contact us directly via support chat.
After logging in, go to "Account Settings" or the "Profile" section to update your name, email, and phone number. Some changes may require identity verification. Incorrect information can cause problems during withdrawal, so provide accurate details from the time of registration.
No, according to bidjl's rules a player may only hold one account. If the same person opens multiple accounts, they may be suspended or cancelled and the balance and bonuses of both accounts may be forfeited. If you have any issue, contact support instead of opening a new account.
Usernames generally allow 6–20 characters; Bengali characters, spaces, or special symbols may not be accepted — so a combination of English letters and numbers is best. Passwords must have at least 8 characters; however, we recommend using a strong password of 12+ characters. Specific rules are shown on the registration form.
Money Withdrawal
At bidjl, withdrawal requests are generally processed within 30 minutes to 3 hours of being received. This timeframe applies to all methods — bKash, Nagad, Rocket, or Upay. There may be a slight delay during busy periods or if verification is required. After submitting a request, you can check the status in "Account History".
If it is still pending three hours after the request, first check whether account verification is complete and whether the name on your withdrawal wallet matches the name on your account. If there is an issue, contact us via live chat or at [email protected] with your request reference number. Our team will resolve it promptly.
No, for security reasons bidjl only approves withdrawals to a mobile wallet registered in your own name. Using someone else's number may result in the request being rejected. This rule is necessary to prevent money laundering and to protect your funds.
To withdraw bonus winnings, you must first meet the wagering requirement. For example — if you receive a ৳1,000 bonus at 25×, you must wager ৳25,000 (wagering applies to the bonus only, not the deposit). After meeting the requirement, the winnings are added to your regular balance and you can withdraw once the minimum of ৳500 is reached.
The minimum withdrawal at bidjl is ৳500. The maximum limit depends on your account level and verification status — check Account Settings or support chat for details. Note that all withdrawal methods follow the same limit: bKash, Nagad, Rocket, and Upay all start from ৳500.
Slots & Jackpots
Free spins are generally available through bonus offers, promotions, or as a feature of specific slot games. bidjl often gives free spins on special occasions or to selected players. Received free spins have an expiry period — usually 7 to 30 days. The applicable games and expiry are stated in the offer's terms and conditions.
RTP or "return to player" is a theoretical percentage that measures how much of the total amount wagered a game returns as prizes over the long term. Example: a 96% RTP means on average ৳96 is returned for every ৳100 wagered — but this is an average across millions of spins, not a guarantee for a single session. The higher the RTP, the better the rate.
Volatility refers to a game's pattern of distributing prizes. High volatility means prizes come less frequently but are much larger when they do; low volatility means smaller prizes come more often. Choosing a game with the right volatility for your budget and play style is a smart strategy. Low-volatility games are more suitable for a limited budget.
Yes, most slot games at bidjl have a demo or "fun mode" where you can play with virtual credits without real money. For new players, this is a great way to understand the game and try out its features. However, winnings in demo mode cannot be converted to real money.
A progressive jackpot is a prize that grows gradually as a small portion of each bet is accumulated. The pool grows through the contributions of all players playing the same game. Any eligible player can win the jackpot on any spin — it is entirely random. After the jackpot is won, the pool starts building again from zero.
Have more questions? We are always here
Our 24/7 live chat service provides support in both Bengali and English. Contact us via chat or email — our team is ready to resolve any question you have quickly.
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